Story of Our Network Identity & Website

We wanted our ‘network identity’ and website to be developed in line with our values of community-led co-creation. An East Marsh-based web designer, Kris of Freewheelin’ Web Design, came onboard to do the technical stuff, but most of the design work was done by a team of 12 Community Researchers. The Community Researchers collaborated over 2 months to design all our look and website – from the logo and colours to the organisation and content. This page tells the story of the project in their own words.

Early Stages

EMCRN Welcome Event

EMCRN Welcome Event

In July 2025, we ran a day-long session at the YMCA on Freeman Street where people could come in, found out more about EMCRN and see if they wanted to get involved.

We wanted people to sign up as Community Researchers for a 7-week project to design our website and social media.

Designing our logo

As a taster activity at our Welcome Event, we set up art materials so people could help design the EMCRN logo. We created Logo Mood Boards to do this…

Everyone wrote down the emotions they feel about the East Marsh and what colours they thought matched those feelings. We also thought about what shapes or icons came to mind when thinking about the East Marsh. We spoke about how ‘you know you’re home’ when you see the Dock Tower. We chose ‘Know Your Home’ as our slogan – a play on words between ‘knowing you are home’ and how the EMCRN seeks to ‘know your home’ through community research.

One person there said that he ‘didn’t have a clue what the community research network was actually all about’ but it was ‘warm and welcoming’ so signed up to be a Community Researcher for the first project. Another said that she was ‘intrigued’ enough to come along to the next session.

Poster of EMCRN Core Principles

Meeting the Community Researchers and Setting our Principles

Everyone interested in being a Community Researcher from our Welcome Event was invited to a 4hr introductory session.

This was at our new ‘Research Room’ just off Freeman Street. Everyone came along to discuss our plans for the first project.

People really started to get what the EMCRN is about, so we did an activity where we developed our ‘core principles.’ Our 4 core principles will guide everything EMCRN do.  

East Marsh Community Research Network LogoWe also finalised our logo in that first week. A local graphic designer took all the ideas everyone had and managed to represent them all in our final design.

The colours represent the moods and feelings of the East Marsh – vibrant, hopeful, resilient and proud. These are used to colour the familiar streetscape of Freeman Street complete with its unique streetlighting and the iconic Dock Tower in the background signalling your home.

Project Steps

Our first project started properly 13th August 2025. We met one day a week for 7 weeks to design our website and much more. Our ‘Research Room’ wasn’t nearly set-up, with boxes everywhere [‘But now look at it!’ (AJ)]. The Community Researchers were ‘excited to get stuck in’ anyway and that first day was busy!

Co-Designing

We started by deciding ‘Our Project Agreement’ that we would try to practice at all times: ‘They helped set the tone for how we communicated as a group’ (Community Researcher).

We then brainstormed what and who our website be for. We did a ‘Website Safari’ where we looked at other community research websites to look for ideas. We ended by collecting all our ideas into a ‘Must, Should, Could, Won’t’ for our website.

That first day started with people still ‘scoping each other out’ (Community Researchers) but ended with everyone really getting to know each other.

Co-Designing

Our web designer, Kris, joined us for the morning of our second day. Kris showed the team the basics of how websites are built. This gave us a ‘better understanding of the site we were working with. It made it easier to understand the process of building it’ (Community Researcher).

After deciding on a template for the site, we used the rest of the day to decide the colour palette and layout of the homepage using wireframes. By the end of the day, Community Researchers ‘started feeling more comfortable and confident.’

We all agreed that we needed images to go on the website, so we purchased a camera and planned to go out the next week.

Life Mapping

In week 3, we reviewed progress on the website and went on a photo walk of the East Marsh. We used printed maps to share our knowledge of the East Marsh based on 3 simple questions: What route do you normally take through the East Marsh?​ What parts/streets do you not see? Where should we go?’

We then did a circular walk of the East Marsh – down Freeman Street, along Cleethorpe Road to New Clee Station, up to Grant Thorold Park (stopping at The Canopy for lunch) and then back to Freeman Street via Victor and Duncombe Streets.

Everyone shared their experiences along the way. The Community Researchers summed the activity up as: ‘Helped me understand where we live better’; ‘Enjoyed it cause it was more hands on’; ‘Helped me understand where everything was’; ‘Eye opening’; ‘Made me see the East Marsh in a different way.’

Participatory Mapping Activities

We carried on with using mapping activities in week 4, but first we started by going through all images we took from the week before. We chose which ones we wanted for the website homepage and where we wanted them. We all had a laugh and bonded over remembering the previous week! You can see some of the images in our gallery.

After, we did some ‘participatory mapping’ activities to identify issues in the East Marsh. This involved getting into small groups and making maps from scratch based on how we visualised the East Marsh. It wasn’t about accuracy – it was about drawing how the Community Researchers saw the East Marsh from their everyday lives.

We then added layers to our maps on the issues that the Community Researchers identified as facing the East Marsh. All the groups then shared their maps with each other – talking about a wide-range of things from crime and vacant properties to substance misuse and lack of independent local businesses. Female Community Researchers spoke honestly and bravely about their own experiences of street harassment and the challenges they face as women. One male Community Researcher said that this ‘made me see the East Marsh through other people’s eyes.’  

Surveying Freeman Street

The next week Kris came in to do some more on the website. It was really begin to take shape and match what the Community Researchers had visualised and designed.

Later, we did a ‘surveying space’ activity where we went up and down Freeman Street noting building use and vacant space/properties on printed maps. This was off the back of the previous week where Community Researchers discussed Freeman Street being an that could be improved.

We attracted some public attention doing this, with people asking what we were doing. The Community Researchers later said that they felt a ‘bit uncomfortable’ with the activity but it did help them get a deeper understanding of land use in Freeman Street.

We followed up the ‘surveying space’ activity by creating ‘solution trees.’ Working in small groups, the Community Researchers had the ‘problems’ of Freeman Street as the trunk of a tree and drew roots, branches and fruit onto it. On the roots, we named what we thought the causes of the problems are. On the branches, we put what we thought the effects of the problem are. On the fruit, we put what we think the solutions to the problems might be.

Though this made a few of the Community Researchers ‘feel a bit helpless’, it also made some ‘see the root causes’ – ‘I thought it was useful to see causes and effects’ (Community Researcher)

Finalising our website and social media presence

Kris joined us again in Week 6 to work on finalising some things for the website. We learned for the previous week that group worked best when working in smaller groups and then coming together to share.

So, a smaller group worked with Kris on the web design – developing content, organising the layout to make it user friendly and coming up with the idea of the ‘support hub.’

Another small group got together to develop the EMCRN social media strategy – researching all the different socials and thinking about users to try to target all audiences. The ‘social media chat was fun’, said one Community Researcher.

Reflection and Evaluation

We’d done loads in the previous 6 weeks so we spent the final week reflecting back on all we’d achieved and what each of us had gotten out of the experience.

We pinned up all our work on boards and did a ‘gallery walk’ around each week, writing up and evaluating what we’d done.

After lunch, we sat down to write short testimonies on our experience of doing the project.

Words and insights from our Community Researchers

“I’m 37 and living on the East Marsh. I originally started the project just to earn a little extra money as I’m currently not working. But, when I started to understand what the project was about, I really engaged with the team. The project highlighted the problems the East Marsh faces. Some of these problems I face myself. So I was more determined to get involved and have my say with the issues that, not just myself and some of the project team faces, but a lot of people on the East Marsh. I was initially nervous about working in a classroom setting but as time went on I found myself being able to work with my team effectively. I have gained knowledge on how to build a website from scratch and I have also made some strong friendships.”

Community Researcher 1, Anonymous

“My name is Helen. I have not done a course like this before so I came along and have really enjoyed being here. I learnt a lot about the East Marsh community and myself working in a group.

I was nervous about meeting everyone. I get nervous about talking in front of new people. I was nervous to meet the guys that run the course but they’re all lovely amazing people.

I have gained more confidence in myself in talking in our group and have gained more knowledge of the EMCRN.”

Community Researcher 2, Helen

“My name is AJ. I’m from Grimsby and have lived here most of my life. I joined the project to see what it was about and to get an insight into what a Community Research Network is.  At first I was nervous about how many people were going to be there, what setting it was going to be (classroom, small groups, public speaking) and I was nervous about what we would be doing.

I have had a great experience and learnt some new skills and improved on some skills such as working better in a team, how to encourage other group members to put their views forward. I have also learnt more about the problems with the East Marsh and also come up with solutions for the problems.

From this project I have gained friendships and more knowledge.”

Community Researcher 3, AJ

“My name is Safiyat Moshood. I am a Community Support Worker and also a volunteer for the BME community. I have always had interest in community works. The moment I heard of this research project, I was excited to join. Though not my first research project, I have no in-depth knowledge about the East Marsh so this made me really want to join the project as it is community-based.

I was nervous on how the challenges identified on East Marsh would be resolved in the best way – I have gained more confidence in working as a team. I also gained basic knowledge on website building. This project has made me have full knowledge about the operations and activities going on in East Marsh.

Generally I have gained loads of knowledge in the course of this project so I will like to do it again and again. It was a good experience for me.”

Community Researcher 4, Saffy

“This was an amazing opportunity to offer help and make a difference for people who need it”

Community Researcher 5, Anonymous

“28 year old Projects Development officer for The Health Gospel CIC, an organisation that supports BME individuals living and working in North East Lincolnshire. I also hold a Masters in Politics and International Relations with particular interest in Internation Law and Human Rights.

This was an exciting opportunity to learn new skills while simultaneously integrating with new people and sharing different views. It was also an opportunity to get to know and understand the East Marsh in-depth.

While I was excited about meeting new people and working with them, I will admit that I was also a bit nervous about that. However, working with the group and the team-work has shown me that I had nothing to be nervous about. I have definitely gained more experience of working as a team and good leadership attributes.”

Community Researcher 6, Faith

“My name is Libby. I’m 19 years old. I was nervous at first to come but I loved it. I was nervous but as the days go by and weeks, you feel more settled and the workers are so lovely. I have gained knowledge of how to make a website for the community and to communicate with other people.”

Community Researcher 7, Libby

“I like exploring new challenges so being part of the EMCRN was a fantastic opportunity for me to know the East Marsh community. It was a great honour to be part of the group that will talk about how the East Marsh could be improved. It was a great privilege for me to be a part of the EMCRN website that will be signposting everything related to the community.

My concern was if I was going to meet up with the project standard. But I came to discover that the leaders were so amazing people that gave everyone the opportunity to be a part of the project. Their friendly interactions settled that aspect of nervousness in me.

I gained a lot of experiences – working as a team and giving everyone the opportunity to give their best.”

Community Researcher 8, Anonymous

“My name is Lewis Cooper. I am currently a resident at the YMCA and have been there for 6 months. We got introduced to the EMCRN course in August by Jay, Tracy and Helen where we would be designing a website about the East Marsh community.

During the 7 weeks we was able to learn website design, which I was happy about as I have never done website design before. I also got more knowledge of the area and services that are available. I have gained more confidence and new pals!”

Community Researcher 9, Lewis